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Frequently asked questions
What is Emergency Alert?
Emergency Alert is the national telephone warning system used by emergency management agencies.
The system sends voice messages to landlines and text messages to mobile phones within a defined area, about likely or actual emergencies such as fire, flood, or extreme weather events.
When is Emergency Alert used?
Once a decision is made to warn a community (location), the responsible emergency service organisation, will determine the defined area to be warned and which warning mediums to use; for example: radio, website, television; and whether a telephone alert needs to be issued.
A telephone alert is just one way emergency services organisations can warn a community and will not be used in all circumstances. People should be adequately prepared in the event of an emergency, continue to use a range of information sources and stay aware of local conditions. You should not wait to receive an alert before you act.
What will the alert message say?
The message will provide information on the current emergency, what action to take and where to find further information.
